Medical Interpreting – Improving Outcomes
Language interpreting and translation are fundamental for caring for Limited English Proficient Patients. But creating a truly positive experience for your LEP patients and their loved ones takes [...]
Language interpreting and translation are fundamental for caring for Limited English Proficient Patients. But creating a truly positive experience for your LEP patients and their loved ones takes [...]
There’s no question that there is a direct correlation between a company’s success and the engagement of its employees. Consider a few statistics: Organizations with highly engaged employees [...]
Those familiar with language access issues in healthcare have probably heard about the famous “intoxicado” case. If you’re not familiar, here’s a brief recap: 18-year-old high school sports star, [...]
A Whole New World Most of us know the story of the Wizard of Oz, whether from Frank Baum’s classic book or the iconic 1939 movie starring Judy Garland as Dorothy, the young girl that was [...]
We’ve all attended some sort of business conference, trade show, or convention. The typical focus of these events is the current state of and/or future of an industry. This year, the [...]
In September of 2016, I embarked on the Camino de Santiago – a pilgrimage through the hills and cities of Spain. I only had two weeks’ vacation, so I started in Ponferrada with plans to end in [...]
It’s been more than a decade since “English-Only” workplace rules had their 15-minutes of infamy in the media. In the end, the bottom line was that U.S. employers must tread very, very carefully [...]
7 Ways to Improve Global Marketing Strategy The buzz in the marketing world tells us it is vital for companies to think globally about their marketing strategy. Widespread international access to [...]
In Part 1 of this blog series, we discussed National CLAS Standard 5: Offer Communication and Language Assistance and learned that, at its heart, this standard requires offering interpreters and [...]
If you’re planning to do business in a new country, you want to make sure it’s, well, the business. That means a lot of up front planning. Here are three essential areas for you to [...]
The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (aka “The National CLAS Standards”) were developed by the Department of Health and Human [...]
In Part 1 of this blog series, we discussed National CLAS Standard 5: Offer Communication and Language Assistance. We learned that, at its heart, this standard requires providing qualified [...]