The Language of Interpreting

Over the recent holiday season, we brought you the Twelve Terms of Translation, offering definitions for some of the most commonly used terms in the world of document and website translation and [...]

Court Decision: No “Absolute Right” to Waive Interpreting

We spend a lot of time talking about the circumstances under which organizations must provide interpreting services to their customers, patients, employees, and/or the public. But what about the [...]

The Interpreter Who Made Thanksgiving Possible

Americans celebrate Thanksgiving on the fourth Thursday of November every year. Thanksgiving is rooted in the historic cooperation between the Pilgrims who settled at Plymouth Rock in [...]

A Win-Win: Engage Your Multilingual Workforce and Manage Risk

In our last blog, we discussed a recent court decision that found an employer’s anti-harassment workplace policy was “defective or dysfunctional” because a Spanish-speaking foreman (aka, a [...]

The Struggle to Understand: How English Affects the Learning of Immigrant Students

In August of 2017, I moved my family from Cairo, Egypt to the Dayton, Ohio area … just in time for my three children to start school! I am a long-time translation and localization professional, [...]

Compassionate End of Life Care Should Know No Language

A recent study posted in Mayo Clinic Proceedings[1] reported some startling revelations about how Limited English Proficient (LEP) patients are treated during end of life care. The study looked [...]

Interpreters: Independent Contractors or Employees?

Over the past several years, the United States Department of Labor ramped up its scrutiny of the classification of workers as “independent contractors.” Both the National Labor Relations Board [...]

Video Remote Interpreting: Top 5 Questions Answered

Video Remote Interpreting, or “VRI,” is an amazing blend of technology and humanity. Harnessing the power of live, streaming video chat, VRI offers access to tens of thousands of highly trained [...]

Back to School! A History Lesson on Diversity

In 1974 – just three short years after schools in San Francisco, California were desegregated following a federal court order – the Supreme Court of the United States tackled a different type of [...]

Reducing Stress with Medical Emergency Interpreting

Let’s face it. Going to the hospital is not something that anyone does for fun. It’s called an “emergency” department for a reason. Now, for a moment, add to the chaos of an emergency [...]