CLAS Standards of Healthcare – Ensure the Competence of Individuals Providing Language Assistance

In Part 1 of this blog series, we discussed National CLAS Standard 5: Offer Communication and Language Assistance and learned that, at its heart, this standard requires offering interpreters and [...]

CLAS Standards of Healthcare – Inform Individuals of the Availability of Language Assistance

In Part 1 of this blog series, we discussed National CLAS Standard 5: Offer Communication and Language Assistance. We learned that, at its heart, this standard requires providing qualified [...]

CLAS Standards of Healthcare – Offer Communication and Language Assistance

The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (aka “The National CLAS Standards”) were developed by the Department of Health and Human [...]

Garbage In, Garbage Out (GIGO) and the Art of Translation

When you’re thinking about translating content, one rule applies: garbage in, garbage out (GIGO). The phrase is originally from computer science, and it means that the output you receive is [...]

Can’t Read, Won’t Buy: Localization is Key!

By Amelia Rodriguez CEO, Vocalink Language Services Can’t Read, Won’t Buy: I love this title! It comes from one of my favorite companies in the whole world, Common Sense Advisory. [...]