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Over the past several years, the United States Department of Labor ramped up its scrutiny of the classification of workers as “independent contractors.” Both the National Labor Relations Board [...]

In September of 2016, I embarked on the Camino de Santiago – a pilgrimage through the hills and cities of Spain. I only had two weeks’ vacation, so I started in Ponferrada with plans to end in [...]

The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (aka “The National CLAS Standards”) were developed by the Department of Health and Human [...]

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different [...]

On July 31, 2015, the Eleventh Circuit Court of Appeals issued its decision in Martin v. Halifax Healthcare Systems, Inc.This decision addresses the question, “must we provide round-the-clock, [...]

The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) is charged with the investigation of complaints of discrimination by health care facilities that receive [...]

Vocalink uses a sophisticated – but easy-to-use – electronic system for interpreters checking-in and checking-out of interpreting appointments. This system, called “UClock,” uses [...]