COVID-19 Response Plan: Wednesday, April 1, 2020 7:55 AM EST Update

The world is coming together to address the COVID-19 global pandemic and Vocalink Global is doing its part both to stop the spread of the disease and to continue to facilitate multilingual [...]

Happy Holidays!

Vocalink Global extends warm holiday wishes from our family to yours!

Video Remote Interpreting (VRI) – Not just for Hospitals!

POP QUIZ! Which of the following medical facilities must offer language services to Limited English Proficient patients? A. A family doctor’s office in rural Wyoming. B. A large hospital [...]

Vocalink honored by Dayton Business Journal

I‌‌n a ceremony held last night, the Dayton Business Journal honored their Businesses of the Year. Vocalink accepted awards for both Minority Owned Business of the Year as well as Community [...]

How Can a Smart Phone Lead to HIPAA Compliance?

Vocalink uses a sophisticated – but easy-to-use – electronic system for interpreters checking-in and checking-out of interpreting appointments. This system, called “UClock,” uses [...]

Newsflash: Interpreting Jobs Event!

This June, Vocalink is organizing two Open Job Interview events dedicated to those seeking a career as interpreters. Vocalink professionals will be on site to orient future interpreters and [...]

Newsflash: Second Class Community Interpreter Training

On April 19th, Vocalink starts another The Community Interpreter training (TCI) in Cincinnati. Led by our certified trainer, Fern Leland. TCI is the most exciting, comprehensive foundation [...]

How to make customer service hold for you? There’s an app for that!

I am a student of the science of customer service. Since I was a kid I have been intrigued by finding ways of making something better, or easier. No bones about it, much of this came from being [...]