The Value Interpreters Share

What motivates people to get up each day and go to work? Some would say great pay, flexible hours, or excellent benefits. Others might express a deep interest in providing a service that impacts [...]

Down the Interpreting Rabbit Hole

The Joint Commission’s vision is for all people to experience the safest, highest quality, best-value healthcare. Of course, effective communication from registration through after-care [...]

Overcoming Low Cognitive Academic Language Proficiency

It’s December and high school students across Ohio are taking “end-of-course exams.” These exams are one of the ways students can earn the “graduation points” they need to graduate with a high [...]

New Survey Reveals Language and Culture Barriers for Hispanics

The Associated Press-NORC Center for Public Affairs Research recently surveyed nearly 500 Hispanic Adults in the U.S. on the important topic of communication in health care. While the survey [...]

Vocalink honored by Dayton Business Journal

I‌‌n a ceremony held last night, the Dayton Business Journal honored their Businesses of the Year. Vocalink accepted awards for both Minority Owned Business of the Year as well as Community [...]

Stoic or Expressive? Culture’s Part in Communication

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different [...]

City, courts to translate for immigrants, refugees

Read Full Article: City, courts to translate for immigrants, refugees Influx in foreign speakers creating a linguistic problem, officials say.   By Cornelius Frolik – Staff Writer, [...]

Martin v. Halifax Healthcare Systems, Inc.

On July 31, 2015, the Eleventh Circuit Court of Appeals issued its decision in Martin v. Halifax Healthcare Systems, Inc.This decision addresses the question, “must we provide round-the-clock, [...]

Tips and Tricks When Being Audited by a Medical Facility

Often annually, hospitals run audits on their vendors, including medical interpreters who come to interpret for patients in their facilities.  Hospitals need to make sure that their patients are [...]

Newsflash: Congratulations to Vocalink and Kelly Davis!

Recently a Vocalink interpreter was the special guest of South Community Behavioral Health as they honored one of our employees, Kelly Davis. Kelly and the rest of the Vocalink team were [...]