Global Director of Interpreting Operations and Business Development
Lisa Stokesbury serves as Director of Interpreting Operations and Business Development. Since joining Vocalink in 2004, Lisa has held several key positions in interpreting operations, marketing and sales, through which she has gained deep insight into the interpreting needs of clients in the healthcare, corporate, public service, financial and manufacturing industries. Lisa manages on-site interpreting solutions serving the entire State of Ohio as well as the Louisville and Lexington, Kentucky areas, as well as global over-the-phone and video-remote-interpreting solutions. Her key duties include new product development and deployment, developing and maintaining client relationships, new market development and training. Under her leadership, Vocalink’s Interpreting Solutions has realized consistent year-over-year growth since 2012. Lisa manages a team of nine full-time office staff, four full-time staff interpreters, and over 350 as-needed interpreters. She helped to shape and implement Vocalink’s secure, online interpreting management system known as Tracker, and manages Vocalink’s relationships with its outside partners and vendors. Lisa takes on the role of both active teacher and student when it comes to language services. She regularly participates in educational opportunities through the International Medical Interpreter Association (IMIA), the Southeastern Medical Interpreter Association (SEMIA), the Kentucky Hospital Association (KHA), and the Ohio State Bar Association. She frequently contributes to Vocalink’s blog on topics impacting interpreting solutions, especially for Vocalink’s healthcare clients. Lisa holds and Associate’s Degree in Business Administration from Indiana Vocational College, and successfully completed training at the Dale Carnegie School of Business. Lisa is active in her church, holding a Board Member position at the St. Helen Federal Credit Union, and serving as a member and Chairperson for the Education Commission at St. Helen’s School. To learn more, visit her LinkedIn Profile.