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In our last blog, we discussed a recent court decision that found an employer’s anti-harassment workplace policy was “defective or dysfunctional” because a Spanish-speaking foreman (aka, a [...]

The Internet is, perhaps, the most powerful tool in the world. It even has the power to get people to take their prescription medications! For pharmacies, ensuring “patient adherence” [...]

The Associated Press-NORC Center for Public Affairs Research recently surveyed nearly 500 Hispanic Adults in the U.S. on the important topic of communication in health care. While the survey [...]

In Part 1 of this blog series, we discussed National CLAS Standard 5: Offer Communication and Language Assistance and learned that, at its heart, this standard requires offering interpreters and [...]

In Part 1 of this blog series, we discussed National CLAS Standard 5: Offer Communication and Language Assistance and learned that, at its heart, this standard requires offering interpreters and [...]

In Part 1 of this blog series, we discussed National CLAS Standard 5: Offer Communication and Language Assistance. We learned that, at its heart, this standard requires providing qualified [...]

The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (aka “The National CLAS Standards”) were developed by the Department of Health and Human [...]