Down the Interpreting Rabbit Hole

The Joint Commission’s vision is for all people to experience the safest, highest quality, best-value healthcare. Of course, effective communication from registration through after-care [...]

New ACA Non-Discrimination Rules

July 18th is coming! Are you ready? On July 18, 2016, the long-awaited final rule implementing Section 1557 of the Affordable Care Act (ACA): Nondiscrimination in Health Programs and Activities [...]

“Win” For Hospital and Doctor in ADA Case Brought by Deaf Patient

Collins v. Dartmouth-Hitchcock Medical Center Part II – Tips for Avoiding “Win = Loss” Cases In my last blog, I discussed the Collins v. Dartmouth-Hitchcock Medical Center decision. In that case, [...]