Multilingual Means Better Business for Pharmacies
The Internet is, perhaps, the most powerful tool in the world. It even has the power to get people to take their prescription medications! For pharmacies, ensuring “patient adherence” [...]
New Survey Reveals Language and Culture Barriers for Hispanics
The Associated Press-NORC Center for Public Affairs Research recently surveyed nearly 500 Hispanic Adults in the U.S. on the important topic of communication in health care. While the survey [...]
When Understanding Culture Is Key
While reading the book, “Caring for Patients from Different Cultures” by Geri-Ann Galanti, I came across a pretty interesting case. Marietta,* a nurse from the Philippines, was asked to cover for [...]
Stoic or Expressive? Culture’s Part in Communication
“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different [...]
How Can a Smart Phone Lead to HIPAA Compliance?
Vocalink uses a sophisticated – but easy-to-use – electronic system for interpreters checking-in and checking-out of interpreting appointments. This system, called “UClock,” uses [...]
