Health Insurance

medical insurance interpreting and translation

Advocates for Member Wellness

Health insurers are advocates for their members. You are in a unique position to observe the totality of a member’s healthcare experience. With this data, you create personalized experiences for your members, optimizing benefit options, providing tools and data to support healthy choices, and assisting them to manage healthcare costs along the pathway to wellness.

Participation and Engagement for Your Diverse Membership

You care about your members. You seek to personalize each member’s experience, allowing your members to actively participate in managing their own health outcomes.  You communicate with your members on multiple topics, including:   

  • Enrollment and renewal
  • Premium payments
  • Deductibles and co-pays
  • Claims processing
  • Appeals and grievances
  • Policy documents and summary plan descriptions
  • Explanations of benefits
  • Provider locators and directories
  • Preventative care education
  • Prescription management