Instant Over-the-Phone Interpretation

OPI: Interpreting at Your Fingertips

When you need to communicate in another language right away, or need access to interpreters in rare languages, over-the-phone interpreting (OPI) is a solid resource that is available at your fingertips. Many times, a phone call is not only more efficient, but it’s also a more effective format for communication.  You should consider OPI when:

  • The subject matter is straightforward and mutual understanding is critical
  • You’re already in the moment and time is of the essence
  • A time delay would create a compliance or satisfaction issue
  • The alternative is going without an interpreter because of time or financial constraints

How Over-the-Phone Interpreting (OPI) Works

With Vocalink Global’s OPI solution, professional interpreters in more than 275 languages are just a phone call away. Following a quick set-up process, we’ll give you a toll-free number, an access code and your remote interpreting can begin. Then, simply call the toll-free number and follow the prompts to request an interpreter. A skilled linguist who is a subject matter expert in the topic at hand will ensure accuracy in the interpreting solution. And with access to linguists across the U.S. and around the world, even rare languages are available.

Customized for You

Need a customer ID or member number recorded for each OPI call? Want to track OPI usage by internal staff members? With Vocalink Global’s OPI solution, you can customize the OPI process to meet your record keeping needs.

Quick Access to a World of Languages

With on-site interpreting, geography is a limitation. But OPI interpreters can assist clients anywhere in the world. And with an average connect time of 22 seconds, Vocalink Global’s OPI clients need not wait when communication is critical. From top-requested languages like Arabic and Spanish to rare languages like Twi and Zomi, OPI puts the entire world of languages at your fingertips.

New to over-the-phone interpreting?  Visit our FAQs page or contact us today.